Principles from The Agenda of the College of Agricultural Sciences
| Practices that we embrace | Key points in each practice |
| Manage our conversations so they are effective | One conversation at a time One person speaking at a time Someone managing the conversation Be clear about the outcomes and the process Be definitive about closure: Where are we? What happens next? |
| Listen respectfully and generously | Pay attention to what the person is saying Allow people to finish If you have any doubt that you understood, always verify your understanding Acknowledge-and truly consider-different perspectives Check for completion: Is the person finished? Is there anything else? |
| Communicate with each other completely | If we aren't aligned, say so If something doesen't work, say so |
| Make and keep commitments with one another | Be specific about what the commitments are Use X by Y (who will do what by when) Call if your commitment is in danger of not being fulfilled |
| Be on each other's side | Manage each other's reputation Be supportive and helpful Be inclusive, invite people who may have an interest or may want to contribute Look out for the interests of our group and our University |
| Acknowledge and appreciate each other | Look for what can be acknowledged: tell people what you appreciate, what works Practice acknowledgement frequently Be authentic |
| Be aligned on our strategic intent and current projects | If we are not aligned, communicate If progress slows or stops, acknowledge it Keep resources and energies focused Always be looking to stop low-impact programs and activities |
A powerful group...
Principles and practices: a review
College of Agricultural Sciences, Orgon State University 1998